Returns & Exchanges
DVF.com offers FREE returns within 21 days of receiving your order
Items may be returned to DVF.com within (21) days of receipt for a full refund to your original form of payment or store credit, unless the item is marked as final sale at the time of purchase.
Items marked Final Sale cannot be returned or exchanged for any reason.
Please note that all returned garments must be received at our warehouse in their original / unworn condition with all tags attached in order for the refund or exchange to be processed. We do have a quality check in place prior to accepting the return. Products that have been worn / altered or missing tags will not be eligible for refund, exchange or store credit.
Returns should be processed within (10-15) business days from the time the package is delivered to our warehouse. Please note this is subject to change based on volume during promotional periods, tech issues, etc. Once processed, refunds can take up to (7) business days to appear on your original form of payment, depending on your banking institution.
Return Instructions
- For the United States
In order to initiate your return in the United States, please visit https://www.dvf.com/returns. You will be prompted to enter your order number, as well as the billing or shipping zip code associated with your order. Once you access the portal, you just need to identify the item(s) that you are interested in returning and select a reason for sending the garment(s) back.
- For the United Kingdom
If you are dissatisfied with your purchase for any reason, you may return eligible items for a full refund within 21 days of receipt of your order.
To start your return, please visit https://uk.dvf.com/a/returns. Kindly include your order number and the item(s) for return.
- European Union Countries
If you are dissatisfied with your purchase for any reason, you may return eligible items for a full refund within 21 days of receipt of your order.
To start your return, please visit https://europe.dvf.com/returns. Kindly include your order number and the item(s) for return.
- All Other Countries
If you are dissatisfied with your purchase for any reason, you may return eligible items for a full refund within 21 days of receipt of your order.
To start your return, please visit world.dvf.com/returns. Kindly include your order number and the item(s) for return.
If you have any questions, feel free to contact us at the methods below:
- Online at dvf.com/contactus
- Within the US by dialing +1 (929) 362-5773
- Outside the US by dialing +44 (204) 538-5229